ZOLLERN teams with Pioneer Motor Bearing to enhance support to bearing customers in North America

ZOLLERN Plain Bearing Technology has entered into an technology license agreement with Pioneer Motor Bearing Company of the U.S. to strengthen its after-sale customer support. The agreement empowers Pioneer to use ZOLLERN proprietary information to provide a range of technical support services to North American end-users of ZOLLERN hydrodynamic plain bearings.

Pioneer’s appointment as ZOLLERN’s exclusive licensee in North America for technical support services assures ZOLLERN OEM and end-user customers on the continent of regional product support and a degree of stand-by emergency U.S manufacturing capability.

Technical Support Services

The types of services available to ZOLLERN bearing customers cover the full gamut of concerns in the aftermarket, including:

  • Inspection and engineering evaluation of machinery dynamics; the operation of ZOLLERN bearings; root cause analysis of bearing damage, etc., at the customer’s site when advisable.
  • Inspection, repair and design upgrade capability for ZOLLERN bearings at Pioneer’s manufacturing and engineering facility in North Carolina.
  • Replacement of plain bearings with original ZOLLERN plain bearings when required by a ZOLLERN customer.

Pioneer

Founded almost 100 years ago, Pioneer Motor Bearing Company is a leading U.S. company engaged in engineering design and trouble shooting, manufacturing, service and repair of fluid film hydrodynamic bearings and seals, primarily in the nuclear, hydro, coal and gas segments of the electric utility industry, with marine, petro-chemical, oil and gas as secondary markets, providing OEMs and end-users with:

  • Bearing-related professional engineering services, including rotordynamics and machine analysis
  • Technical services and training (including on-site at customers’ locations)
  • Manufacturing services
  • Repair, service and design upgrades, including on an emergency basis

https://www.pioneer1.com/zollern-service-support